FAQ
Reservations & cancellation deadlines

Cosmetics and massage treatments can be canceled up to 24 hours before the start of treatment free of charge. In case of a later cancellation, we will charge 100% of the price.
Late appearance may result in a shortened treatment time. For a punctual and relaxed start, we recommend arriving in the ONO Spa about 15 minutes before spa time.

​​​​​​​Recommendations

Do not rush ... Enjoy our premises for a lasting relaxation. We recommend that you drink enough water before your spa visit and that you start your wellness experience neither hungry nor directly after eating. In the ONO lounge with a view over Berlin we serve light meals and drinks from our season menu.

​​​​​​​Children and adolescents

The use of the entire sauna area of the ONO Spa is not allowed for children and young people under 14 years. Exercising in the fitness area is possible from the age of 14. Young people from 12 years of age train under the supervision of a parent.

​​​​​​​Valuables

For your clothes, we provide you a locker in the locker room. To secure your valuable items such as jewelry and money, we recommend that you use the safe in your room.
We accept no liability for lost or misplaced objects.

​​​​​​​Clothing

During your stay at the ONO Spa, we will provide you with a bathrobe, towels and slippers free of charge. In the fitness area, the wearing of sportswear and sports shoes is required.
In the ONO lounge, the wearing of fitness clothing is not desirable.

Mobile phones

We offer a peaceful and relaxing stay at ONO Spa. For this reason, we ask you to switch off your mobile phone.

Non-smoking-area

It is understood that the entire ONO Spa is a non-smoking area. The exception for the smoker is the outdoor terrace of the ONO Spa.

​​​​​​​Parking facilities

The parking garage, with access in the Ludwig-Beck-Straße, is available in the 3rd basement and has direct access to the hotel elevator and the ONO Spa.
Here you will find further information on arrival and departure to The Mandala Hotel. Parking fees can be paid directly at the front desk of The Mandala Hotel. Public underground parking costs EUR 25 / day.

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Cosmetic at ONO Spa

Experience beauty inside and out

TEAM DR JOSEPH

Hightech Natural Cosmetics from South Tyrol

Since 1986, the South Tyrolean family business has been developing and producing innovative and highly effective beauty, spa and wellness products based on the interplay of many years of experience and the use of the latest technologies in harmony with the genius of nature and the individual needs and experiences of the customers. TEAM DR JOSEPH is not only high-tech, but also certified organic and 100% natural.

In the selection of raw materials, the company attaches the highest importance to purity, quality and a sustainable cultivation of the plants.

Exclusive to selected top-class hotels and institutes, TEAM DR JOSEPH offers a holistic approach to unique treatments: results-driven and perfectly synchronized formulations tailored to the needs of the skin, carefully thought-out treatments with visible immediate results, pleasing textures and exquisite fragrances all pampering line.

Services

Extras for the face in combination of a facial treatment

Tinting eyelashes

 15 min, € 15

Tinting eyebrows

 15 min, € 15

Correct eyebrows

 15 min, € 15

Tinting eyelashes and eyebrows

 20 min, € 25

Upper lip, mouth and nose waxing

 15 Min, € 25

Manicure / Pedicure

Express manicure

 30 min, € 50

Express pedicure

 30 min, € 50

Manicure

 50 min, € 70​​

Pedicure

 50 min, € 70​​​​​​

Manicure or pedicure with varnish

 60 min, € 90​​​​​​​

Nail polish

 15 min, € 25​​​​​​​

Hair removal with wax

Back

 25 Min, € 45

Arms

 25 min, € 45

Leg complete

 50 min, € 90

Lower leg

 25 min, € 45

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Beauty for her & him

Express face treatment

 25 min, € 48

Soothing warm compresses prepare for the treatment. Reflex zones are massaged and stimulated in order to obtain a holistic effect on the body’s metabolism and organs, releasing blocked energy within the body.

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Individual face treatment

 50/80 min, € 90/137

Clarity, freshness and natural beauty are the results of this individual treatment. After a careful cleansing ritual your skin is prepared as needed. Individual care with highly concentrated active agent serums, an intensive massage, a special mask and final care supply your skin optimally.

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Cellular recreation face treatment

 80 min, € 137

A natural formula specially tailored to your skin needs, supported by a deeply relaxing pampering program. After detailed skin diagnosis, the ideal combination of active ingredients is created for you and the eyebrows are contoured on request. In combination with a highly effective intensive serum, a modulating facial massage and an intensive mask, concentrated active ingredients are deeply combined with your skin.

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Advanced biolifting face treatment

 110 min, € 178

The holistic maximum program: Experience a truly unique beauty treatment. This intensive treatment with the flower stamp lifting massage supports the natural ability of your skin to self-regulate. By using the natural high-tech products such as the special serum and the intensive mask, your skin is goint to be visibly smoothed, recovered and radiantly beautiful.

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Men power lifting

 50 min, € 90

Powerful, close to nature, powerful Thorough deep cleansing, refreshing peeling, vitalizing massage and special care - that's it. For a really good skin feeling and a dynamic radiance - from morning to night.

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Gift voucher

Cosmetic Treatments at the ONO Spa

It envelops and protects us: our skin, heavily stressed and exposed to external influences, often exposed. Give her a gentle care now and then. The soothing deep cleanings in the ONO Spa at The Mandala Hotel Berlin-Mitte cleanse and smooth your skin. Qualified and sensitive ONO Spa employees ensure that your appearance shines healthy and attractive again. For the exclusive face and body treatments, we rely exclusively on gentle, natural luxury care products. If your outer and inner beauty are in harmony again, treat yourself to a manicure. Or let our spa treatment suites transform you into a harmonious make-up. Enjoy beautiful and intense moments of relaxation in the ONO Spa Berlin-Mitte and book your desired date in time.

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