FAQ
Reservations & cancellation deadlines

Cosmetics and massage treatments can be canceled up to 24 hours before the start of treatment free of charge. In case of a later cancellation, we will charge 100% of the price.
Late appearance may result in a shortened treatment time. For a punctual and relaxed start, we recommend arriving in the ONO Spa about 15 minutes before spa time.

​​​​​​​Recommendations

Do not rush ... Enjoy our premises for a lasting relaxation. We recommend that you drink enough water before your spa visit and that you start your wellness experience neither hungry nor directly after eating. In the ONO lounge with a view over Berlin we serve light meals and drinks from our season menu.

​​​​​​​Children and adolescents

The use of the entire sauna area of the ONO Spa is not allowed for children and young people under 14 years. Exercising in the fitness area is possible from the age of 14. Young people from 12 years of age train under the supervision of a parent.

​​​​​​​Valuables

For your clothes, we provide you a locker in the locker room. To secure your valuable items such as jewelry and money, we recommend that you use the safe in your room.
We accept no liability for lost or misplaced objects.

​​​​​​​Clothing

During your stay at the ONO Spa, we will provide you with a bathrobe, towels and slippers free of charge. In the fitness area, the wearing of sportswear and sports shoes is required.
In the ONO lounge, the wearing of fitness clothing is not desirable.

Mobile phones

We offer a peaceful and relaxing stay at ONO Spa. For this reason, we ask you to switch off your mobile phone.

Non-smoking-area

It is understood that the entire ONO Spa is a non-smoking area. The exception for the smoker is the outdoor terrace of the ONO Spa.

​​​​​​​Parking facilities

The parking garage, with access in the Ludwig-Beck-Straße, is available in the 3rd basement and has direct access to the hotel elevator and the ONO Spa.
Here you will find further information on arrival and departure to The Mandala Hotel. Parking fees can be paid directly at the front desk of The Mandala Hotel. Public underground parking costs EUR 25 / day.

Contact us

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ONO Spa memberships

Fit & relaxed, healthy & beautiful with your ONO Spa membership

2 Hours Day Spa

Test the ONO Spa to become a member

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Mo - ThFr, Sa, Su, Bank Holidays
1 person€ 38 € 58
2 persons€ 68€ 88
Access to ONO Spa for 2 hours

Sauna area with Kneipp offer, fitness area and lounge

Well-being package
  • towels, bathrobe, slippers, body lotion and shower cap
  • wellness-water

Upon completion of a membership, the Day Spa will be credited.

Make an Appointment

Basic Membership

The ONO Spa experience from Monday to Friday

  • 12 month € 138 / month
  • 6 month € 168 / month
  • 3 month € 218 / month
Access to the ONO Spa

The basic membership gives you unrestricted access to the sauna and fitness area from Monday to Friday. No entry on weekend and on Bank Holidays.

Welcome gift

Spa Products by Team Dr. Ing. Joseph worth:

12 month € 140
6 month € 70
3 month € 35
Well-beeing package
  • 10% discount at the QIU Bar & Restaurant (business lunch excluded)
  • 10% discount on all spa products
  • 10% discount on treatments from Monday to Thursday 12-5pm

    (all discounts apply to the annual membership only - 12 months)
  • Towels, bathrobe, slippers, lotion and shower cap for your stay
Free additional month
  • Pay 12 months directly and get an additional month for free.
Become a Member

Deluxe Membership

The ONO Spa experience from Monday to Sunday

  • 12 month € 178 / month
  • 6 month € 208 / month
  • 3 month € 258 / month
Access to the ONO Spa

You have unlimited access with the Deluxe Membership to the sauna and fitness area from Monday to Sunday and on Bank Holidays.

Credit for spa applications

Depending on the duration of your membership, you will receive a credit balance for cosmetic and / or massage treatments:

12 month € 150
6 month € 100
3 month € 50
Vouchers to give away

Depending on the duration of your membership, you will receive vouchers for a 2-hour Day Spa.

12 month 4 vouchers
6 month 2 vouchers
3 month 1 voucher

 

Welcome gift

Spa Products by Team Dr. Ing. Joseph worth::

12 month € 140
6 month € 70
3 month € 35
Well-beeing package
  • 10% discount at the QIU Bar & Restaurant (business lunch excluded)
  • 10% discount on all spa products
  • 10% discount on treatments from Monday to Thursday 12-5pm

    (all discounts apply to the annual membership only - 12 months)
  • Towels, bathrobe, slippers, lotion and shower cap for your stay
Free additional month
  • Pay 12 months directly and get an additional month for free.
Become a Member

Contact the ONO Spa

Reserve a bit of relaxation

We look forward to your reservation. Contact us via telephone, E-Mail or use our contact form.

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Spa & Fitness Membership at ONO Spa in Berlin

Enjoy numerous benefits in our ONO Spa membership. The ONO Spa in Berlin offers you the best of health, relaxation and well-being. As a member, work out in the morning at the fitness area overlooking the garden with or without a personal trainer, enjoy our sauna over the rooftops of Berlin - Finnish sauna, bio sauna, chromo sauna and steam bath and afterwards pamper yourself with a cosmetic treatment or a massage. Benefit from numerous advantages at the ONO Spa and The Mandala Hotel with your membership. Start your personal journey of well-being with us.