Cosmetics and massage treatments can be canceled up to 24 hours before the start of treatment free of charge. In case of a later cancellation, we will charge 100% of the price.
Late appearance may result in a shortened treatment time. For a punctual and relaxed start, we recommend arriving in the ONO Spa about 15 minutes before spa time.
Do not rush ... Enjoy our premises for a lasting relaxation. We recommend that you drink enough water before your spa visit and that you start your wellness experience neither hungry nor directly after eating. In the ONO lounge with a view over Berlin we serve light meals and drinks from our season menu.
The use of the entire sauna area of the ONO Spa is not allowed for children and young people under 14 years. Exercising in the fitness area is possible from the age of 14. Young people from 12 years of age train under the supervision of a parent.
For your clothes, we provide you a locker in the locker room. To secure your valuable items such as jewelry and money, we recommend that you use the safe in your room.
We accept no liability for lost or misplaced objects.
During your stay at the ONO Spa, we will provide you with a bathrobe, towels and slippers free of charge. In the fitness area, the wearing of sportswear and sports shoes is required.
In the ONO lounge, the wearing of fitness clothing is not desirable.
We offer a peaceful and relaxing stay at ONO Spa. For this reason, we ask you to switch off your mobile phone.
It is understood that the entire ONO Spa is a non-smoking area. The exception for the smoker is the outdoor terrace of the ONO Spa.
The parking garage, with access in the Ludwig-Beck-Straße, is available in the 3rd basement and has direct access to the hotel elevator and the ONO Spa.
Here you will find further information on arrival and departure to The Mandala Hotel. Parking fees can be paid directly at the front desk of The Mandala Hotel. Public underground parking costs EUR 20 / day.
Cosmetics and massage treatments can be canceled up to 24 hours before the start of treatment free of charge. In case of a later cancellation, we will charge 100% of the price.
Late appearance may result in a shortened treatment time. For a punctual and relaxed start, we recommend arriving in the ONO Spa about 15 minutes before spa time.
Do not rush ... Enjoy our premises for a lasting relaxation. We recommend that you drink enough water before your spa visit and that you start your wellness experience neither hungry nor directly after eating. In the ONO lounge with a view over Berlin we serve light meals and drinks from our season menu.
The use of the entire sauna area of the ONO Spa is not allowed for children and young people under 14 years. Exercising in the fitness area is possible from the age of 14. Young people from 12 years of age train under the supervision of a parent.
For your clothes, we provide you a locker in the locker room. To secure your valuable items such as jewelry and money, we recommend that you use the safe in your room.
We accept no liability for lost or misplaced objects.
During your stay at the ONO Spa, we will provide you with a bathrobe, towels and slippers free of charge. In the fitness area, the wearing of sportswear and sports shoes is required.
In the ONO lounge, the wearing of fitness clothing is not desirable.
We offer a peaceful and relaxing stay at ONO Spa. For this reason, we ask you to switch off your mobile phone.
It is understood that the entire ONO Spa is a non-smoking area. The exception for the smoker is the outdoor terrace of the ONO Spa.
The parking garage, with access in the Ludwig-Beck-Straße, is available in the 3rd basement and has direct access to the hotel elevator and the ONO Spa.
Here you will find further information on arrival and departure to The Mandala Hotel. Parking fees can be paid directly at the front desk of The Mandala Hotel. Public underground parking costs EUR 20 / day.
The Mandala Hotel GmbH
Potsdamer Straße 3
10785 Berlin – Germany
Phone +49 30 590 05 00 00
Web www.themandala.de
E-Mail welcome@themandala.de
Managers Lutz Hesse & Christian Andresen
Commercial register Amtsgericht Charlottenburg, HRB 68438
VAT-ID DE 812 527 789
View/download privacy statement (PDF)
Christian Gahl, Alice Hath, Andreas Tauber, Lukas Roth, Antje Plewinski, White Kitchen, Marco Moog, Vincent Mosch, Steve Herud, Ricarda Spiegel, Hiroshi Toyoda, fotolia.com
The Noun Project: Alex Auda Samora, Creative Stall, Joao Santos, Denis Sazhin, Jason Grube
Flaticon: Freepik
The European Commission will provide an internet platform for online dispute settlement (so called „ODR-Platform“). This Platform shall apply to the out-of-court resolution of disputes concerning contractual obligations stemming from online sales or service contracts between a consumer resident in the Union and a trader established in the Union.
The ODR platform will be accessible at the following link: http://ec.europa.eu/consumers/odr.
The Mandala Hotel GmbH is not obligated and categorically rejects to participate in any dispute settlements before a consumer arbitration service.
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